Legal
Privacy Policy
Last updated: November 11, 2026
Excite is a product of Voluna Tecnologia e Desenvolvimento de Software Customizável Ltda (Brazilian company registration CNPJ 69.648.177/0001-03), Rua Visconde do Rio Branco, 1488, conj. 909, Centro, Curitiba/PR, 80420-210, Brazil.
This Privacy Policy explains what information Excite collects, why, who processes it on our behalf, how it is protected and what rights you have. Voluna Tecnologia is the controller of your personal data.
What We Collect and Why
We collect only what the app and your subscription need to work:
- Account data — your name and email. Purpose: creating your account, secure login, sending your access email and checking your subscription status.
- Payment data — we never receive or store your card or bank details. Payments are processed by Stripe, which tells us whether your subscription is active, past due, canceled or refunded. We keep the Stripe customer and subscription identifiers linked to your account.
- Usage metrics — numeric records such as how many times you activated each of the 4 Frequency States (Green, Yellow, Blue and White). Purpose: building your progress dashboard.
- Content you enter — your diagnoses, journal entries, synchronicity reports and the goals you set in the AI Coach. Purpose: showing you your history and generating your plan and daily command.
How Your Entries Are Encrypted
Your personal notes, journal entries and sensitive Hawkins Scale calibrations are encrypted (AES) in your browser before they are sent to our database. In storage they appear as unreadable code, not as your text.
The encryption key is derived from your account, so you can read your records on any device you log in to — clearing your browser or switching phones doesn't lock you out of your own history. This protects your entries in storage. It is not end-to-end encryption: the service that runs the app is technically able to decrypt them. We don't access the content of your entries, except when you ask us to for support or when required by law.
AI Features
When you use the AI Coach and related features, the information needed for that feature is sent through our servers to our AI provider, OpenAI, to generate your result:
- 365-day plan — your financial goal and the goals you write for each life area.
- Daily command — your current state (Hawkins level, resistance) and your progress on the weekly actions of your plan.
- Synchronicity classification — the text of the report you submit for classification.
Your generated plan, including the goals it is built from, is stored in your account so you can follow it. OpenAI processes this data under its API terms, which state that API data is not used to train its models by default.
Service Providers
Excite does not sell or rent your personal data and does not share it for advertising. We share data only with the providers we need to run the service:
- Google Firebase (Google Cloud) — hosting, login, database and server functions.
- Stripe — payment processing and subscription management.
- OpenAI — the AI features described above.
- Hostinger — sending transactional emails, such as your access email.
These providers may process data in the United States, Brazil or other countries where they operate, under their own security and privacy commitments.
Retention
We keep your data while your account exists. If you ask us to delete your account, we delete your account and the data linked to it from our systems. Stripe keeps transaction records as required by its own legal obligations.
Your Rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you and receive a copy of it;
- correct inaccurate data;
- have your data deleted;
- object to or restrict certain processing.
To exercise any of these rights, email us from the address linked to your account. We reply within 30 days. If you are in the European Union or the United Kingdom, you can also lodge a complaint with your local data protection authority. In Brazil, the authority is the ANPD.
Security
Communication between the app and our servers is encrypted in transit. Database access is restricted by strict security rules, so each account can reach only its own data, and personal entries are encrypted as described above. Access to the app requires your email and password.
Excite is intended only for people aged 18 or older, and we don't knowingly collect data from minors.
Contact and Updates
We may update this policy as the app changes. The date at the top of this page shows the latest version.